Masakali
93–97 Caversham Road, Reading, RG1 8AN
Tel: 0118 3048858
Email: masakalireservations@gmail.com
Effective Date:September 2025
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1. Introduction
Masakali (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us, whether by visiting our restaurant, making a reservation, contacting us by phone or email, or using our website.
By providing us with your information, you consent to the practices described in this policy.
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2. Information We Collect
We may collect the following personal information when you interact with Masakali:
• Contact details such as your name, email address, and phone number.
• Reservation details including booking time, date, party size, and special requests.
• Payment information when processing deposits or event bookings (processed securely through our payment providers; we do not store card details).
• Communications including emails, calls, or messages you send us.
• Website usage data such as IP address, browser type, and pages visited (if applicable).
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3. How We Use Your Information
We use your personal data to:
• Manage reservations and provide dining services.
• Respond to enquiries and customer service requests.
• Process payments for deposits or events.
• Send important updates relating to bookings or services.
• Improve our services and customer experience.
• Comply with legal and regulatory requirements.
We do not sell or rent your information to third parties.
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4. Sharing Your Information
We may share your information only with:
• Service providers (such as booking systems, payment processors, or IT support) who help us operate our business.
• Legal authorities if required to comply with the law or protect our rights.
All third parties are required to keep your information secure and use it only for the purposes specified by us.
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5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
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6. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you.
• Request corrections to your personal data.
• Request deletion of your data where appropriate.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at masakalireservations@gmail.com or call 0118 3048858.
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7. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
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8. Cookies (if applicable)
If our website uses cookies, they may collect basic information about your browsing activity to improve functionality and performance. You can manage cookie preferences through your browser settings.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Masakali
93–97 Caversham Road
Reading, RG1 8AN
Tel: 0118 3048858
Email: masakalireservations@gmail.com
